Offering professional training in business etiquette, protocol, cultural intelligence and awareness, emotional intelligence and professional presence. Our CPD- accredited courses help professionals build confidence. strengthen effective communication, enhance customer service and have a strong executive presence, all to convey credibility and excellence.

We answer these key workplace needs such as:

-"Why is protocol essential for professional conduct, including VIP functions?":
Ensure respectful and appropriate behavior, create consistency in all interactions, build confidence in formal and VIP settings, prevents misunderstanding, and elevate personal and organizational image.

-"How does etiquette improve client relationships?":
Build trust and professionalism, create positive first impressions, strengthen rapport and communication, reduce misunderstandings, and show respect and reliability.

-"How does etiquette improve workplace culture and dynamics?":
Encourage respectful behavior, enhance teamwork and collaboration, reduce conflict and tension, support clear and polite communication, and create a more positive, productive environment.

-"How does cultural intelligence support global business?" :
Improve communications across diverse cultures, prevent cultural misunderstandings, build stronger international relationships, enhance teamwork in multicultural environments, support effective negotiation and collaboration, and increase organizational adaptability in global markets.

and " How to master your executive wardrobe?":
Understanding formal dress codes - White Tie vs Black Tie vs Semi-formal vs Busines Formal vs Business Casual etc..), select appropriate pieces that create a polished professional look and recognize how outfits project professionalism, confidence and credibility.

Led by certified etiquette and Protocol Consultant Vicky Karam, a qualified Train-the-Trainer Graduate from the International Etiquette & Protocol Academy of London and the Sciences International Board of Germany. Vicky also holds a Master's degree in Luxury Management from POLIMODA Italy, along with global certifications from MIT, Harvard and INLPTA.