CPD Standards Office Provider Number: 50208

Category: Coaching Programmes & Solutions, Healthcare & Pharmaceuticals, Leadership and Management, Management, Medical, Science


One MSL is a specialist training consultancy created from a vision to connect and up-skill the global Medical Scientific Liaison (MSL) and Medical Affairs community. One MSL has a core focus on driving standards of excellence. Our purpose is to support organizations to build best-in-class Medical Affairs Teams.

One MSL was founded in 2015 by Helen Kane through her belief in the value of the MSL, the wider Medical Affairs function and a passion for human growth and development.

One MSL has grown to be synonymous with MSL excellence and is the go-to-resource for the global MSL and Medical Affairs community.

Accredited Activities:

  • Managing Individuals
  • Topic no.1: The Pharmaceutical Industry
  • Topic no.2: Medical Scientific Liaison (MSL) Onboarding
  • Topic no.3: MSL In-role Development
  • Topic no.4: Manager Onboarding
  • Topic no.5: Scientific Engagement
  • Topic no.6: The Changing Role of the MSL
  • Topic no.7: Cross Functional Working
  • Topic no.8: Coaching
  • Impactful Virtual Health Care Professional Engagement
  • Building a Team
  • How to Build Trust with your Stakeholder
  • Coaching
  • Giving and Receiving Feedback
  • Individual Development Planning
  • Insights (functional)
  • Introduction to Impactful Stakeholder Engagement
  • Introduction to Medical Affairs
  • Introduction to the Pharmaceutical Industry
  • Management 101
  • MSL Activities and Values
  • Planning to Engage with your External Stakeholder
  • Patient Access to Unapproved Medicinal Drugs
  • The Drug and Product Lifestyle
  • The Role of the MSL
  • The Drug Development Process
  • 10 Critical steps to Acing your First Stakeholder Meeting
  • Insights: How to Uncover the ‘Why’ Without Using the Word ‘Why’
  • Gaining Access to your External Stakeholders
  • How to Respond to Stakeholder Questions with Credibility
  • Planning to Exchange Scientific Data with Impact
  • How to Exchange Scientific Data with Impact
  • The MSL or MSL Manager as a Trainer
  • 10 Steps to Appraising Your Clinical Paper
  • How to be an Effective Cross-Functional Collaborator
  • Strategic Acumen and the Medical Science Liaison (MSL)
  • Defining the Core Competencies for an Effective MSL Manager
  • How to Handle Difficult Conversations with Confidence
  • How to Create a Stakeholder Engagement Plan
  • Executive Presence for Medical Affairs
  • Active Listening as an Essential Skill for the MSL

Who Should Attend:

These courses are aimed at individuals working within Medical Affairs within the Pharmaceutical/Biotechnology Industry.

Further Information: