Steps Training Ltd
CPD Standards Office Provider Number: 21519
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Category: Education & Training Centres
Description:
Steps Training was established in 2008 and offers in house training, perfect for organisations requiring bespoke In-House Training.
We also facilitate Open courses Ideal if you wish to send small numbers to meet specific training needs or to act as a ‘mop up’ for in house training sessions.
Our organisation is a Quality Award Centre for the Institute of Conflict Management (ICM) and operates to the ICM Code of Practice. The ICM is a key stakeholder working with the Health and Safety Executive and other organisations in setting standards for the prevention and management of aggression and conflict.
Accredited Activities:
Who Should Attend:
All staff who have contact with clients, and also line managers who have the responsibility of supervising support staff and anyone who wishes to gain an understanding of the issues staff members encounter when dealing with client focused relationships.