A mutual building society founded in 1849. Helping over 400000 members with mortgages, savings, insurance and other financial services.

Our purpose is to help people achieve financial security through homeownership. Whether it’s a young family buying their first home, someone wanting to own a share of their property, or laying the foundations for a secure future, we’re here to help you build the life you want.

We've supported 1,800 students from 28 schools with financial education.

We're the first building society to partner with Plain Numbers to improve financial literacy.

We've raised £1 million for Birmingham Children's Hospital and in the past 12 months, we've donated over £48,000 to local causes.

We're part of the Alzheimer's Society's Dementia Friends programme and have over 240 colleagues who have completed dementia-friendly training.

We don’t think it's fair to charge customers arrears fees – so we scrapped them.

We'll always give our existing customers, the same, or better, savings rates.

We care about you and your feedback which is why we set up our Member Council.

We've achieved 95% customer satisfaction in 2023/2024 and were voted Best Customer Service Provider in the Moneyfacts Awards 2024.

We pay our employees a real living wage and were awarded the 'Beyond Living Wage' award in 2024.

We have 13 dedicated in-house trained mental health first aiders.

We're committed to Equity, Diversity and Inclusion and publish annual gender pay gap and ethnicity reports.

We support our colleagues to learn new skills and develop in their roles, and have 23 colleagues completing apprenticeships from Level 3 (A-Level) to Level 7 (Masters degree).