The Jen Group
CPD Standards Office Provider Number: 50676
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Category: Diversity & Inclusion, Leadership and Management, Mental Health & Wellbeing, Neurodiversity
Description:
Delivering transformative training and consultancy in health, care, and community wellbeing.
The Jen Group provides CPD-accredited training and consultancy for health, social care, and third sector professionals. We specialise in co-produced, evidence-based courses in key areas including suicide prevention, autism awareness, equity, and inclusive leadership.
Our courses are tailored for professionals working with people at moments that matter – from perinatal care to crisis response, and from service delivery to strategic leadership.
Our training helps frontline teams and service managers build essential skills, enhance equity, and foster compassionate, trauma-informed care. Whether you're a health board looking to reduce disparities in neonatal care or a social care provider seeking to improve mental health support, our bespoke packages deliver measurable impact.
People often ask us...
How can training in suicide prevention support staff wellbeing and reduce risk?
→ Our trauma-informed approach helps staff handle difficult conversations with confidence and compassion – protecting service users and staff alike.
Why is equity vital for reducing health disparities?
→ We help teams recognise and challenge systemic inequalities, leading to safer, more culturally responsive care for all.
How do I build confidence in delivering supervision as a new manager?
→ Our supervision training equips leaders with the skills to support, challenge, and retain staff through reflective practice and clear communication.
Why work with The Jen Group?
We are a collaborative of compassionate humans with over 60 years of combined experience. Since 2021, we’ve worked with NHS trusts, charities, and local authorities to co-create learning that is rooted in lived experience and designed for real-world impact.
Accredited Activities:
Who Should Attend:
Trauma-informed care is used by a wide range of professionals and organisations, including mental health services, schools, healthcare workers, social workers, educators, police departments, and other frontline services. This course is suitable for all sectors. This course is designed for anyone who wants to turn their experience, knowledge, and expertise into a structured and impactful training programme. Whether a professional looking to share their industry insights, a subject matter expert aiming to educate others, or someone with a wealth of practical knowledge ready to be transformed into teachable content, this course can guide people through the process. It provides the tools, frameworks, and support needed to shape ideas into a cohesive learning experience, helping to engage an audience effectively and deliver real value. This course is designed for anyone working with smokers. Making Every Contact Count (MECC) training is designed for any frontline staff, volunteers, or professionals who interact with the public and are positioned to support health and wellbeing, including those in health, social care, voluntary, and community sectors. It empowers non-specialist staff to use everyday conversations to encourage healthier lifestyle changes. Key target groups for MECC training include: The training is generally for anyone looking to build confidence in discussing healthy lifestyle behaviours (such as smoking cessation, physical activity, and mental health) in a non-judgmental way. Transform every interaction into an opportunity for positive change with our live and interactive CPD accredited course – A Making Every Contact Count (MECC) Approach to Mental Wellbeing. Making Every Contact Count (MECC) is about using the power of short conversations to help people improve their health and wellbeing and access the support they need. By using key behaviour change skills, we can gradually increase people’s confidence and motivation to make changes to improve their lives. Topics covered: Causes and effects of poor mental health: understand the signs, symptoms, and impact of poor mental health. How and when to have a conversation about mental health: master the Ask – Assess – Assist method. Using a MECC approach to deliver brief advice: learn how to effectively use MECC techniques to support better mental health. Signposting and referring: know where to direct individuals for local and national mental health services and support. Key target groups for MECC training include: Frontline Staff: Social prescribers, GP staff, community pharmacy teams, district nurses, school nurses, and allied health professionals. Wider Workforce: Housing staff, library staff, and others working in community roles who have opportunities to engage with the public. Volunteers: Individuals working in community roles. Managers: Leaders looking to embed health and wellbeing conversations into their team’s routine. Transform every interaction into an opportunity for positive change with our CPD-accredited, live and interactive course – A Making Every Contact Count (MECC) Approach to Alcohol. Making Every Contact Count (MECC) is about using the power of short conversations to help people improve their health and wellbeing and access the support they need. By using key behaviour change skills, we can gradually increase people’s confidence and motivation to make changes to improve their lives. Topics Covered: Identifying alcohol-related health harm: use screening tools to recognise different levels of alcohol-related health issues. How and when to have a conversation about alcohol: master the Ask – Assess – Assist Method. Using a MECC approach to deliver brief advice: master MECC techniques to effectively promote healthier alcohol consumption. Signposting and referring: know where to direct individuals for local and national alcohol services and support. Key target groups for MECC training include: Frontline Staff: Social prescribers, GP staff, community pharmacy teams, district nurses, school nurses, and allied health professionals. Wider Workforce: Housing staff, library staff, and others working in community roles who have opportunities to engage with the public. Volunteers: Individuals working in community roles. Managers: Leaders looking to embed health and wellbeing conversations into their team’s routine. Transform every interaction into an opportunity for positive change with our live and interactive CPD-accredited course — A Making Every Contact Count (MECC) Approach to Smoking. Making Every Contact Count (MECC) is about using the power of short conversations to help people improve their health and wellbeing and access the support they need. By using key behaviour change skills, we can gradually increase people’s confidence and motivation to make changes that improve their lives. Topics covered: Key target groups for MECC training include: Frontline Staff: Social prescribers, GP staff, community pharmacy teams, district nurses, school nurses, and allied health professionals. Wider Workforce: Housing staff, library staff, and others working in community roles who have opportunities to engage with the public. Volunteers: Individuals working in community roles. Managers: Leaders looking to embed health and wellbeing conversations into their team’s routine. Transform every interaction into an opportunity for positive change with our live and interactive CPD-accredited course — A Making Every Contact Count (MECC) Approach to Food, Fuel and Finances. Making Every Contact Count (MECC) is about using the power of short conversations to help people improve their health and wellbeing and access the support they need. By using key behaviour change skills, we can gradually increase people’s confidence and motivation to make changes to improve their lives. This is course that will equip you with the skills to hold a MECC (Making Every Contact Count) conversation, as well as the knowledge to signpost patients and residents to further support and resources around fuel poverty, eating on a budget, and managing finances. What you’ll gain: By the end of the course, you’ll be ready to recognise when someone needs help, deliver tailored information with compassion, and connect them to the right support. Whether you’re in health and social care, community outreach, customer service, or beyond, MECC will empower you to make every contact count. Key target groups for MECC training include: Frontline Staff: Social prescribers, GP staff, community pharmacy teams, district nurses, school nurses, and allied health professionals. Wider Workforce: Housing staff, library staff, and others working in community roles who have opportunities to engage with the public. Volunteers: Individuals working in community roles. Managers: Leaders looking to embed health and wellbeing conversations into their team’s routine. Transform every interaction into an opportunity for positive change with our live and interactive CPD-accredited course — Making Every Contact Count (MECC) Level 1. Making Every Contact Count (MECC) is about using the power of short conversations to help people improve their health and wellbeing and access the support they need. By using key behaviour change skills, we can gradually increase people’s confidence and motivation to make changes to improve their lives. This is course that will equip you with the skills to hold a MECC (Making Every Contact Count) conversation, as well as the knowledge to signpost patients and residents to further support and resources. It will: Improve your knowledge about healthy lifestyle advice. Improve your understanding of behaviour change theory. Recognise opportunities and improve confidence to start conversations and health and wellbeing. Improve awareness where to signpost people for healthy lifestyle information and guidance Key target groups for MECC training include: Frontline Staff: Social prescribers, GP staff, community pharmacy teams, district nurses, school nurses, and allied health professionals. Wider Workforce: Housing staff, library staff, and others working in community roles who have opportunities to engage with the public. Volunteers: Individuals working in community roles. Managers: Leaders looking to embed health and wellbeing conversations into their team’s routine.